Licensing

Moving your forum to a new server or domain Advanced Moving is copying the database and files, then updating a handful of settings. The order that avoids downtime, and what to do about your licenses. Advanced Topics · 3 min read · Updated Sep 27, 2026 › What your license covers Beginner One license covers one live forum, plus private test copies of that same forum. What that means in practice, and how to move a license. Licenses & Account · 3 min read · Updated Sep 27, 2026 › Download your add-ons and older versions Beginner Free add-ons download from their product page, premium ones from My Licenses. Where to find each, older versions, and update emails. Licenses & Account · 3 min read · Updated Sep 27, 2026 › How updates and renewals work Beginner You pay once and keep the add-on. Updates are included for a set period, and renewing for more is optional and never automatic. Licenses & Account · 3 min read · Updated Sep 27, 2026 › Paying with PayPal or crypto, and finding your invoices Beginner Pay with PayPal, or with USDT, USDC or BNB on BNB Smart Chain. Every order gets an invoice you can download from your account. Licenses & Account · 3 min read · Updated Sep 27, 2026 › Requesting a refund Beginner If an add-on does not work as described, we will make it right or refund you. When a refund applies, and what to include when you ask. Licenses & Account · 3 min read · Updated Sep 27, 2026 › Get help fast: open a support ticket with the right details Beginner A ticket with the right details usually gets solved in one reply. What to include, where to find it, and when we answer. Licenses & Account · 3 min read · Updated Sep 27, 2026 ›