Licenses & Account

One license covers one live forum, plus private test copies of that same forum. What that means in practice, and how to move a license.

• 1 · Your live forum
• 2 · Test copies are included
• 3 · Moving to a new domain or forum
• 4 · What a license doesn't allow

Free add-ons download from their product page, premium ones from My Licenses. Where to find each, older versions, and update emails.

• 1 · Free add-ons
• 2 · Premium add-ons
• 3 · Older versions
• 4 · When your update period has ende...

You pay once and keep the add-on. Updates are included for a set period, and renewing for more is optional and never automatic.

• 1 · How long updates last
• 2 · What happens when the period end...
• 3 · Renewing
• 4 · Free add-ons

Pay with PayPal, or with USDT, USDC or BNB on BNB Smart Chain. Every order gets an invoice you can download from your account.

• 1 · Paying with PayPal
• 2 · Paying with crypto
• 3 · Finding your invoices
• 4 · Adding a company name or address

If an add-on does not work as described, we will make it right or refund you. When a refund applies, and what to include when you ask.

• 1 · When a refund applies
• 2 · When a refund doesn't apply
• 3 · Time limits
• 4 · How to ask for a refund

A ticket with the right details usually gets solved in one reply. What to include, where to find it, and when we answer.

• 1 · Check the guides first
• 2 · Open a ticket
• 3 · What to include
• 4 · How urgent is it?